You are not the receptionist. You just got stuck with the job.
One AI desk answers for every company you own. It knows which business the caller wants before you do, books the estimate on that company's calendar, and wakes a real person when someone hits a line. English and Spanish, nights and weekends included.
Your number stays exactly as it is. Nothing to install.
Answer. Right company. Book it or page someone. Write it down. One page in the morning.
The caller does not know you own three companies. They just know nobody picked up.
They call. It rings out. They dial the next name on the list. Nobody leaves a voicemail for a fifteen thousand dollar job, and half of them start the call in Spanish. So the phone becomes yours. You take a bid question standing in a trench. You take the 9pm call because if you do not, that customer is gone by morning.
Move the sliders. The numbers underneath are yours, not mine.
And that is before the weeks when three of your companies get busy at once and all of it still routes through you.
Recover one job a month and the system pays for itself many times over. Everything after that is margin.
Five things, every call, the same way.
Answers 24/7
Day, night, weekends, mid-job. Every call picked up on the first ring, for every company you own. No hold music, no voicemail.
English and Spanish
Natural in both, and it switches mid-conversation when the caller does. Built for the market you actually sell in.
It knows which company
Paving, demo, utility. The desk works out which business the caller wants from what they say, not from a menu. Nobody presses one for anything.
It books it, or it pages someone
An estimate gets booked on that company's calendar. An emergency does not get booked. It captures the location, what happened, and a callback number, then wakes whoever is on call for that specific company.
One page in the morning
Estimates booked and under which company. Emergencies and who got paged. Status messages waiting. Anything promised that is due today.
You keep your number
Nothing on your trucks, cards or listings changes, for any of your companies. Missed and after-hours calls route quietly to the desk.
Site, demolition, utility, paving. South Florida.
Built for the owner with two to four LLCs on one cell phone. Crews in the field. GCs and county inspectors calling all day. Half the callers starting in Spanish. A season that goes vertical the week the weather turns.
The companies it answers for
Generic phone systems and answering services break here for one reason. They were built for a company. You run several, and the caller cannot tell them apart.
One company, one calendar, and somebody already answering the phone? You do not need this yet.
Live in days. Done for you.
No app to learn, no dashboard to babysit, no new number to advertise.
You keep your number
The number on your trucks and Google profile stays exactly as it is. We route around it, not through it.
We build your rulebook
Which number belongs to which company. Your hours and service area. What counts as an emergency for each entity, and who gets woken up when it happens. This is the part that takes real work, and it is the part nobody else does.
It answers, you get the morning page
Live in about a week. You keep watching the transcripts as long as you want to. Most owners stop reading them by week three.
Gustavo Lopez
Founder
I don't sell software. I run more than one company myself and build the systems I use inside them.
Strategic Solvers exists because I kept seeing the same thing: strong crews, good reputations, real demand, and a phone nobody could get to. The work was already there. It was walking to whoever picked up first. So I build the part that answers: one system, configured around your trade, tested on your real calls, and adjusted until the bookings show up. I work with a small number of contractors at a time, and I'm the one you talk to. Not a support queue.
Gustavo Lopez, EXL Business Consulting LLC DBA Strategic Solvers
Every call answered, logged, and booked.
of calls answered. Every ring, nights, weekends, and holidays included.
average pickup. No hold music, no voicemail, no callback queue.
coverage that holds through hurricane-season call surges.
languages spoken fluently, switching mid-conversation with the caller.
to text back a missed call and reopen the conversation.
page in the morning with everything that came in, sorted by company.
Stop being the switchboard.
Hear it answer. Tell it you are bidding a job, then tell it you have a machine down on a site, and watch what it does differently with each one. Takes two minutes.
A struck line wakes a human, not a voicemail.
The same desk, a different rulebook. It answers for the paving company and the demo company, books the estimate on the right calendar, and never puts an emergency into a quote slot.
What happens on a live call
Confirms which company, the service area, rough scope and timeline. Books the estimate on that company's calendar. The text confirmation goes out under that company's name.
Does not book a normal slot. Captures the location, what happened and a callback number, then pages whoever is on call for that specific company. Logged as an emergency, not a quote.
Looks up the job under the right entity, or takes a clean message so you are not fielding it from a machine at nine at night.
Routes or redirects. Paving does not land on the demo calendar. Ever.
What you get every morning
- Estimates booked, and under which company
- Emergencies and who got paged
- Status messages waiting on you
- Missed and spam, already filtered
- Anything promised that is due today
What it will never do
- Guess which company the caller wants
- Book an emergency like it is a quote
- Put two of your companies on one calendar
AOG wakes a human, with the whole story.
The same desk, a different rulebook. It answers for the station and the parts company, separates an AOG from a routine induction, and never says yes to work that is not on your capability list.
What happens on a live call
Captures tail, aircraft type, discrepancy, location, urgency and who called. Does not schedule a normal induction. Pages the named on call with that full brief.
Reads your capability list, which is a table you control, not a guess. If the answer is no, it is a clear no. If yes, the quote request is logged and routed to the right person.
Looks up the work order if it is connected, otherwise takes a precise message. It does not invent a ready date.
The parts company is a different entity. Different rules, different calendar, different follow up.
What the DOM gets every morning
- AOGs overnight, who was paged, and the outcome
- Units waiting on parts
- Promised today and customer callbacks
- Quote requests
- Split by station and parts
What it will never do
- Say yes to work that is off the capability list
- Release, approve or sign off on anything
- Diagnose the failure on the phone
- Mix the parts company with the hangar
The desk is not a mechanic and does not touch airworthiness. It catches, sorts, pages and writes it down. Every technical judgment stays yours.
If the boat cannot leave, we wake the right person.
The same desk, a different rulebook. It answers for the yard and the chandlery, books haul outs against the travelift, and treats a vessel that cannot leave as exactly that, not as a wash.
What happens on a live call
Captures vessel name or hull, location, the problem and urgency, then pages the right yard contact. It does not book a casual wash ticket.
Books against the yard schedule, the travelift or the bay, under the right company name, with confirmation to the caller.
Lookup if it is connected, otherwise a clean message. No invented splash dates.
Fast intake: size, location, contact, priority. Pages the yard. The queue is visible on the morning page.
What you get every morning
- Haul outs booked
- Vessel down pages and who took them
- Boats waiting, and promised splash dates
- Split by yard and chandlery
- The storm queue, if one is running
What it will never do
- Book the store as if it were the travelift
- Promise a splash date it cannot see
- Treat a dead boat like a wash